There are many payroll outsourcing companies around, so why should you choose Dataplan for Charities? Well, not all payroll companies are created equal. Historically, outsourcing has been limited to a small number of national and global providers.
Often charities made the cautious decision to go with these large players because they were nationally recognised. After all, how far could you go wrong with the largest providers?
With increasing financial pressure on charities and an often impersonal and expensive service from these providers, smaller, more specialised payroll providers such as Dataplan for Charities, come into their own.
We have looked at what charities want and the frustrations they have had with other providers and built a simple, client focused service based on a few core principals.
Staff experience and expertise
With 30 staff, Dataplan have a wide mix of staff from graduates beginning their payroll career, through qualified staff up to those qualified by experience with approaching 40 years in the business.
With this many experts to draw on, we have the scope to match your dedicated contacts and account managers to those we feel there will be a natural affinity with. We know from our 40 plus years' experience, delivering a long term payroll service is not just about technical expertise, it is about people dealing with people.
Beyond payroll expertise
In addition to our payroll experts we have recruited a former inspector of taxes, Paul Chappell, to extend our technical ability further.
After attracting Paul over from "the dark side" Paul now heads up our technical and consultancy services in Dataplan helping clients with any complex PAYE/NI matters and interaction with HMRC.
Paul also runs our Compliance Protection Services for our payroll clients
We don't strip everything out to headline a low payslip price only to add it on as extras later. The price we quote is the price you will pay. Guaranteed.
A refreshing approach
We pride ourselves on our open and honest approach. We want to develop a strong long-term partnership with all of our clients based on providing a professional yet approachable service.
You will be given a dedicated contact who you can talk to directly, supported by a team of experts. No faceless administrators.
Just as every organisation is different, we don't believe in a one size fits all approach. So we offer bespoke management reports set up to give you the information you need, free of charge.
As an example, our online ePaysafe system gives our clients a secure online system for submitting, checking and archiving their payroll. It also gives immediate 24/7 access to your payroll reports and payslips.
For employees we also offer ePayslips (electronic payslips) which is ideal for remote workers, reduces paper wastage and saves you on postage costs. For your employees it gives them easy access to their current and previous payslip information.
Our business grows and succeeds on referral and retention. We want our customers to sing and shout about Dataplan and the service we offer. We do this by excelling at customer care.
Guarantees are rare in the professional services world, but we are so committed to customer care that our Customer Charter offers seven separate guarantees.