Many businesses say they offer great customer service, we guarantee it. Our 7-point Customer Charter demonstrates just how committed we are to finding a truly extraordinary level of customer care.
- Total satisfaction guarantee
If you are for any reason dissatisfied with our service let us know. We will not charge you for what you are not delighted with.
- New customer guarantee
We offer you a three month no risk trial. If at the end of three months you are not happy with our service we will refund all of your fees and provide you with full copies of all of your payroll data.
- Deadline guarantee
We guarantee that we will meet all of your pay dates when you provide information in the agreed timescales.
- Compliance guarantee
We will guarantee that your end of year returns are filed on time.
- Confidentiality guarantee.
As a subsidiary of Forrester Boyd Chartered Accountants the confidentiality of your payroll information is assured.
- No surprises guarantee.
Our pricing structure is simple with few occasions where additional charges are made. We guarantee to agree with you in advance before incurring any additional fees.
- Price guarantee.
Our contracts are fixed annually. There are no further increases